actiora
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Accessibility

How this website is kept usable for everyone and how to report a barrier.

Last updated
27 October 2026

actiora wants actiora.net to be usable by as many people as possible, including visitors who rely on assistive technology. This statement describes the measures taken, the limitations we are aware of and how to reach us.

Our commitment

We treat accessibility as part of building and maintaining this website, not as a separate task. Whenever a page is added or the design changes, we check that the content can still be read with a screen reader, used with a keyboard and enlarged in the browser. This statement covers the pages published under actiora.net.

Standards

Our goal is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We describe the site as partially conformant, because a few elements still fall short of individual criteria; pages are reviewed regularly and problems are fixed as they are found.

Reporting a barrier

If you come across a barrier on this website, or cannot find information you need, please tell us by email at hello@actiora.net or by telephone on 0191 384 2750. It helps to name the page, describe what happened and mention the browser or assistive technology you used; we aim to answer within five working days.

Measures taken

The website uses semantic HTML with a clear heading structure, one main heading per page and link texts that make sense on their own. Navigation and main content are marked as separate regions, each page states its language for screen readers, and images that carry information have text alternatives.

Text, links and buttons are shown with a contrast of at least 4.5 to 1 against their background. Sizes are set in relative units, so text can be enlarged in the browser without content being cut off, and links, menus and form fields can be used with the keyboard alone.

Known limitations

Some pictures are general illustrations and carry a short alternative text rather than a detailed description.

Preparation of this statement

The present statement is dated 27 October 2026 and rests on a self-assessment carried out by actiora, not on an external audit. We examined the navigation, the contact form and the main page types ourselves, using a keyboard, browser zoom and a screen reader. We review the text once a year and whenever the website is rebuilt.

Broadcast production, planned and delivered

Contact details

0191 384 2750 hello@actiora.net

14 Elvet Waterside, Durham DH1 3BN

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